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DIGITAL CONTENT

FREQUENTLY ASKED QUESTIONS ABOUT
DIGITAL CONTENT AND YUZU

WHAT IS DIGITAL CONTENT?

Digital content is a digital version of a printed textbook that you can download or access online. Digital content contains the same content as the print version and is organized in the same way. It typically includes the same images, graphs and charts.

Our digital content platform is YuzuTM. Yuzu lets you organize, read, and annotate your reading right in the palm of your hand - making the experience of learning simple and gratifying.

WHY ARE STUDENTS CHOOSING DIGITAL CONTENT OVER PAPER TEXTBOOKS?

Easy - Digital content offers many advantages over traditional paper textbooks:

  • View Multimedia - Digital content can include videos and other multimedia content, and links to related websites, to make the learning experience richer and more engaging.
  • Annotate Easily - You can highlight and add notes to digital content without writing all over the textbook pages. Plus, your highlights and annotations can be easily revised or deleted.
  • Lighten the Load - Replace multiple textbooks with one app where you can access your reading from a single, beautifully organized interface.
  • Read On-the-Go - With course materials always at your fingertips, you can read and study whenever the opportunity comes.

COMPATIBILITY GUIDE

 

iPAD APPWINDOWS 8.1 APPWEB APP
Where to get YuzuDownload from the App StoreSMDownload from the Windows StoreAccess at yuzu.com/college
Devices supportediPad models with Retina display (3rd generation iPad or newer, 2nd generation iPad mini) strongly recommended.Windows 8.1 Desktop, Laptop and TabletMac or Windows PC
System requirementsiOS 7 or laterWindows 8.1 or later.
NOTE: Windows 8.1 RT is not supported
Operating Systems: Mac OS X 10.9 (or later) and Windows 7 or 8.1.
Supported Browsers: Internet Explorer 10 or 11, Safari 6.1 or 7, and ChromeTM
Internet requirementsInternet is required to download and sync; not required to read once the title has been downloaded.Internet is required to download and sync; not required to read once the title has been downloaded.Internet is required to read and sync.
Can you filter notes/highlights/flags?YesNoNo
Can you enter course information?YesYesNo
Can you create freeform notes?YesNo (but you can view freeform notes that were created in the iPad app if you sync).No (but you can view freeform notes that were created in the iPad app if you sync).
ZoomPinch to zoomPinch to zoom on touch screen. Press Ctrl +/- to zoom using keyboard.Use +/- buttons in bottom right corner.
Device limitationsSet by publishersSet by publishersThere is no limit on the number of devices, but content can only be open on one device at a time.

NOTE: Smartphones and other small tablets, unless specified, are not supported.

CAN THE YUZU iPAD APP, WINDOWS 8.1 APP AND WEB APP BE USED TOGETHER?

Yes. You can follow along in class on your iPad or Windows 8.1 device and pick up where you left off on any internet-connected computer on campus or at home. Then, with one click, you can sync your highlights and notes.

CAN I RENT DIGITAL CONTENT AND GET ALL THE SAME FEATURES?

Yes. Yuzu provides rental options for digital content. You can use all of the Yuzu markup tools on both purchased and rented digital content.

CAN I USE YUZU WHEN STUDYING ABROAD OR STATIONED OVERSEAS?

Students studying abroad should be aware of possible limitations.

  • If you are using the iPad or Windows 8.1 apps, be sure to download them before you leave the United States. They cannot be downloaded internationally. Once the apps are installed, you should be able to use them anywhere.
  • Depending on the country you'll be in, IP limitations or firewalls set up by a country or Internet provider could interfere with online access to your digital content using the web app.
  • Our bookstore websites are able to process international orders for new digital content. However, local Internet limitations may interfere with your ability to download the content or access it with the web app.

HOW DO I PURCHASE DIGITAL CONTENT?

Buying digital content is just as easy as buying a paper textbook, and often faster!

Just go to your campus bookstore or click the Textbooks tab above and go to Find Textbooks. Choose the digital version of the title you need. Whether you buy in-store or online, you will receive simple instructions on how to set up your Yuzu account. Then, within minutes, read your digital content online, or download it to your iPad using the free app available from the App StoreSM, or download it to your Windows 8.1 device using the free app available in the Windows Store.

HOW DO I REDEEM MY ACCESS CODE?

If you received an access code when you purchased your digital content, go to Yuzu.com/college. You must create an account or log in, and then enter the 13-character access code from your receipt and click Redeem. The digital content will be instantly added to your Yuzu library so you can download it to your iPad or Windows 8.1 device, or access it online.

NOTE: A "0" in your access code is a zero, not a letter.

I HAVE A QUESTION NOT ANSWERED HERE. WHAT DO I DO?

Please email us at CustomerCare@Yuzu.com or call us at 1-844-YUZUNOW (844-989-8669) with any questions about digital content or the Yuzu digital education platform.

For help with NOOK Study, please visit CustomerCare.Yuzu.com.

2014 Barnes & Noble College Booksellers, LLC. All rights reserved. Yuzu and the Yuzu logo are trademarks of Barnes & Noble College Booksellers, LLC or its affiliates. iPad and Safari are registered trademarks of Apple Inc. App Store is a service mark of Apple Inc. Windows and Internet Explorer are a registered trademarks of Microsoft Corporation in the U.S. and other countries. All other trademarks are the property of their respective owners.

A SMARTER WAY TO BUY TEXTBOOKS

THE RIGHT EDITION, GUARANTEED.

We work closely with your professors to ensure we only sell the editions they use in the classroom, saving you time and stress about finding it yourself.

DROP A COURSE?
NO PROBLEM.

Don't stick with a class just because you bought the books. Return them during the add/drop period of the semester for a full refund.

TRUSTED ADVICE ON TEXTBOOKS.

On the fence about buying books for a class? We let you know what's required on Day 1 and when to wait to purchase. Service you won't find anywhere else.